You’ll be able to take over the conversation when we notify you that one of the agents is available. Besides holding the line for you, we will also navigate the often complex phone tree to make getting in touch with the Dropbox reps as easy and time-efficient as possible. The working hours of the call center are 24 hours a day, every day of the week.ĭoNotPay can be helpful here as well. Request Your Dropbox Refund Over the PhoneĬustomer support reps are available for calls only to Dropbox Business users. Everyone else should receive a response within one business day from sending an email. The date and the amount of the last chargeīusiness users who have purchased the Enterprise plan should receive a response within one hour from sending an email.You can send an email to the Dropbox customer care specialists and ask for your refund by visiting the Contact Dropbox support page. or Turkey, you can still contact them and try to get your money back in a few ways: Can You Request a Refund Via Ways To Get a Dropbox RefundĮven though receiving a Dropbox refund is usually close to impossible unless you’re from the E.U. All Dropbox Business team members will be locked out of their account so keep that in mind before contacting your bank. Once your bank contacts the Dropbox team about the refund, your account will be downgraded from a premium to a basic version. Issues To Look Out for When Requesting a Dropbox Refund Users who purchased Dropbox membership via direct debit payment will have to contact their bank for a refund because only the bank can process the request.
and Turkey are eligible for a refund if they cancel the membership in the first 14 days from the day they purchased it.ĭid you subscribe to Dropbox through the Apple Store? You will have to request a chargeback directly from them.
If you choose to unsubscribe before the billing cycle is over, you will have access to the perks until the billing period ends, but you won’t be able to request a refund for the unused portion. All of the Dropbox premium memberships are non-refundable unless they determine that there’s been a mistake in billing. Crucial Things To Know About the Dropbox Refund PolicyĮven though their services are widely popular and used, the Dropbox refund policy is actually horrible. The platform is dedicated to providing cloud storage, personal cloud, client software, and many other file hosting and sharing features. One of the favorite file hosting services among internet users is Dropbox. Chargebacks and Refunds Learn How To Get a Dropbox Refund A Step-By-Step Guide to Requesting Your Dropbox Refund Stress-Free
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